Greener Pastures Pet Hospice, LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information in connection with our in-home veterinary services.

1. Information We Collect

We collect the following information from you to provide compassionate end-of-life care:

• Contact Information: Name, phone number, and email address.

• Pet Information: Your pet’s name, species, and health details provided via our Hospice Patient Form.

• Service Details: Information submitted through our Appointment Request Form and Medication Request Form.

• Memorial Content: Photos and stories submitted through our Memorial Form or shared for our “Selfie Wall”.

2. How We Use Your Information

We use your information to:

• Process and schedule your requests made via our website forms.

• Contact you by phone to confirm or remind you about in-home appointments.

• Provide updates regarding your pet’s care or medication refills.

• Display pet memorials on our website and social media with your permission.

• Notify you about important clinic announcements.

3. Communication Methods

Our clinic coordinates care through the following methods only:

• Phone Calls: We use the phone number provided to speak with you directly regarding appointments and care.

• Online Forms: We collect medical history and request details through our secure website forms.

• Walk-ins: We provide information and care coordination for those visiting our physical location during office hours.

4. Sharing Your Information

We do not sell or rent your personal information.

• We will not share your information with third parties or affiliates for marketing or promotional purposes.

• Information sharing is limited to subcontractors who support our primary services, such as specialized aftercare or cremation partners.

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse.

6. Your Choices

You have the right to:

• Access or correct your personal information.

• Request the removal of any memorial content you have previously submitted.

• Choose how you wish to be contacted (Phone or Email).

7. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Greener Pastures Pet Hospice, LLC 5261 N 22nd St, Ozark, MO 65721

Phone: (417) 766-0486

Email: mcclurevet@gmail.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and effective immediately upon posting.